Lew Bayer, President of Civility Experts; Founder and Executive Director of Center for Organizational Cultural Competence; Certified Culture Coach®, Founder and Chair- International Civility Trainer’s Consortium; Mentor; The Chicago School of Civility; Board Member, A Civil Tongue, Advisor, The Etiquette House, Chair, The Macaroni and Please Civility for Children Initiative, Founder, Because It Matters Canada, President Manners Matter World-wide, Master Trainer- The Canadian School of Service; Faculty CMC, Faculty Georgetown Center for Cultural Competence; Level 1 Occupational Language Analyst; Certified Intercultural Communications Facilitator; Essential Skills Profiler; Published Author; National Columnist.