Increasingly, professionals in business, leaders in education, parents, and others, are discovering that respectful communications are essential to developing productive personal and professional relationships. 

Whether it is to move forward with a career, to raise respectful children, or just to increase personal social skills, more and more people are interested in acquiring knowledge about how to communicate more effectively. This means understanding current guidelines for grammar, communication-oriented etiquette, cross-cultural communication protocol, and general civility. 

Appropriate, effective communications also incorporate consideration for the impact of a message; thoughtfulness regarding the timing and mode of delivery, review of word choice to eliminate unintentional bias or stereotypes, to be gender neutral and correct...all this applies to work and personal emails, documents, curriculum, reports, proposals, even thank you cards...the opportunities for miscommunication are boundless. Never before have CIVILIZED COMMUNICATIONS been so important!


“It is difficult to speak or write with becoming moderation or propriety, on topics to which we are biased by prejudice, interest, or  even principle."
Joseph Lancaster